Been a busy week – lots of time wandering posh parts of London on my way to a couple of Proms. Wandering around in Westminster is a delight if you like architecture and look up above the first storey. Some examples I took on my way are below – dodgy photo quality is down to my iPhone, sorry!
And I walked down Walton St which has a vast quantity of lovely little interior shops. One day I’ll take a day and explore. Especially the hidden cavern of lamps and lighting. (you get some of of the charm from this picture but not all of it!)
One thing that struck me though, was that there were quite a few with truly wonderful door handles. One in the shape of a rope swag and one held in place by silver hands. Honestly, just perfect for your first impression of an interior shop.
It reminded me of something I learned in my first job. This was a summer job, cleaning in Cambridge colleges that were being used as conference hotels. Not glamorous, but still quite strict in criteria. All of us summer cleaners were made to do a test clean of a room, and the housekeeper – Ann – pointed out that most of us had missed cleaning the light switch. As she said, everyone touches it (so it gets dirty) and it’s the first thing people touch in the room, and as such it’s critical to get right.
That was…..several years ago, but it stuck in my mind. And I guess the same is true for door handles. They’re the first thing anyone touches – even before they enter the shop or the room – and so they are what makes the first impression. And if your business is lovely interiors, then that impression of beautiful details is critical. (and keep them clean! Thanks Ann for the tip).